Frequently Asked Questions
FAQ's
Yes, offering single domain license, we make sure that all the website scripts are malleable and pliable. You can customize our codes according to your requirements and make necessary changes.
As single domain usage is our main priority, we ensure that the source code is perfectly encrypted. Also, It prohibits multiple domain usages, thereby offering high security.
Yes, of course! We always provide technical support to ensure that our clients enjoy a whole means of satisfactory service on board. Also, the support is free for first few months and after that, we charge a certain amount based on the model you choose.
A detailed ticketing system is followed to track the queries of the clients and then, every necessary step is taken to solve the respective issues. The clients can just raise the tickets, and get their concerns solved quickly.
Yes, we do provide our clients with easy room for customization. We understand your quest for creativity just like other entrepreneurs and allow you to make necessary changes in the standard product.
Our rates are highly competitive. Our product customization rates start from $20 per hour and customer support rates range from $12 per hour. However,these rates may vary to certain extent based on the intricacy of tasks allotted to us.
We maintain ‘up front’ and ‘milestone basis’ terms to make payments for our products and customization process.
Yes, maintaining the required confidentiality is the basic criteria we adhere to. We sign the non disclosure agreement Based on the prevailing industry standards, certain non disclosure agreements are signed by us and we give our best endeavor to keep up confidentiality.
Signing service level agreements and making contracts with clients is quite common with us.
Yes, it is! The clients are free to submit the relevant inquiry form and once it is done, our business development team will contact them at the earliest.
Adhering to a comprehensive software testing process, we make sure that all our clients are provided with exclusive services. Our agile work methodology has been our special strength and this is how we have assured reliability and quality of products we deliver to our clients.
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India

Unit # 102, Pentagon Tower P-4, Magarpatta City, Hadapsar, Pune – 411 013 Maharashtra, India

India : +91-9561070935

odt@panaceatek.com

USA

Evanston, IL

500 Davis Street, Suite #701 Evanston, IL 60201, USA

USA : +1 (847) 425-4321

USA : +1.847.425.4321 ext.3052

info@panaceatek.com

You have a Business? We have solutions for the same!

Mark your presence ahead of all!

Let us shape your Dream